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Support Centres
The Support Centre is a dedicated group of travel industry professionals trained in all facets of the Sabre system and quality customer service. They are committed to assisting you with booking problems, Sabre system formats, fares queries and product information and are available in both Australia and New Zealand. Please see below for hours of operation.*
| Australia | ||
| Sabre Host Support | ||
| Monday to Friday: | (EST) 0800 - 1900 |
Tel: 1300 300 033 Email: support@sabrepacific.com.au |
| Saturday: | (EST) 0900 - 1500 (DEST) 0900 - 1500 |
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| Sabre Technical Support | Phone Support 24 Hours a day, 7 Days a week |
Tel: 1300 300 033 |
| Sabre Agency Manager (SAM) Support | ||
| Monday to Friday | (EST) 0900 - 1800 |
Tel: 1300 300 033 - Option 3 Email: SPSamsupport@sabrepacific.com.au |
| TRAMS and ClientBase Support | (EST) 0900 - 1800 (DEST) 0900 - 1830 |
Tel: 1300 300 033 - Option 4 Email: trams@sabrepacific.com.au Email: clientbase@sabrepacific.com.au |
| New Zealand and South Pacific | ||
| Sabre Host Support | ||
| Monday to Friday: | 0800 - 1800 |
Tel: 0800 500 787 or 0800 500 587 Option 1 Email: support@sabre.co.nz Queue: General/Booking/Urgent |
| Saturday: | 0900 - 1600 | |
| Hardware & Technical Support | ||
| Monday to Friday: | 0800 - 1800 |
Tel: 0800 500 787 - Option 2 or 0800 500 587 Option 6 Email: technicalservices@sabre.co.nz |
| Saturday/Sunday: | 0900 - 1600 (mobile support) | |
| Sabre Agency Manager Support | ||
| Monday to Friday: | 0800 - 1800 |
Tel: 0800 500 787 - Option 4 or 0800 500 587 Option 7 Email: spsamsupport@sabre.co.nz |
| Serko & Officeware Support | ||
| Monday to Friday: Saturday/Sunday |
0800 - 1800 0900 - 1600 (mobile support) |
Tel: 0800 500 587 - Option 2 or 3 Email: serko@sabre.co.nz |
| Eclipse Support | ||
| Monday to Friday | 0800 - 1630 | Tel: 0800 500 787 - Option 3 |
| Email: eclipse@sabre.co.nz |
*Please note that all hours are subject to change without notification.
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