Sabre Pacific
Agency Support
Responsive, Round-the-Clock Support for Travel Agencies
Running a successful agency? Then you know that smooth operations are essential. There’s no time for glitches or the frustrations of complex or hard-to-locate instructions. Just starting out? We’re here to bring you up to speed.
Over 900 Sabre employees are dedicated to providing you with the industries best customer service. We have facilities globally as well as locla help desks in Australia and New Zealand. Our dedication is proven: In an industry survey, our customer support centre ranks highest in overall customer satisfaction—above all GDS and travel agent solutions companies.
Our customer service takes centre stage. We’re committed to delivering the resources you need, continually investing in new technologies to remove obstacles, ensure your peak performance, and make your entire Sabre Travel Network® experience headache-free.
We support Sabre’s agency solutions with:
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Online help, 24 hours a day, 7 days a week
Quick Assist Chat and Quick Assist Callback, features that are available should you have trouble quickly locating the information you need
Quick answers via email
Workbooks
Training tutorials
Virtual classrooms
Account management personnel
Efficiency and technology consulting services
Hardware and software assistance
Instant, online access to a range of customer service and support tools. Agency eServices provides you with training resources, online reports, marketing resources, support documentation and more.