Sabre Red Travel Solution

Knowing that your success is our success, we’re helping you raise your game to a whole new level. The result is a new generation of end-to-end solutions to help you provide great value and great service while also capturing more revenue and controlling costs through greater efficiency. This is a ground-breaking solution covering every aspect of your business to help you provide great value and service while also capturing more revenue and driving down costs.

 

Drive Customer Loyalty

Sabre Red best equips your business to drive customer loyalty by delivering great value and great service.

Using intelligent technology to deliver relevant content within your workflow, Sabre Red Workspace combines traditional products bookable in the Sabre system, such as airlines, cars, hotels and rail, with content from the internet and third-party suppliers, ultimately enhancing the sales process by generating additional revenue and new cross sell opportunities through interactive offers.

Superior speed, superior dependability, superior flexibility and a superior ability to simplify complex operations, the Sabre Red Workspace integrates all the travel information needed.

Deliver great value

It’s a fact. With Sabre Red, you can save your customers an average of 10% per ticket with the world’s best low fare search capabilities. We have outperformed ALL GDS competitors in finding the lowest available fares. And you can further optimise your corporate clients’ travel policies through our powerful business intelligence and sophisticated display management—which has proven to save an additional 5% on total air spend! Now that’s value.

Stay in front of the travel supplier merchandising curve with our award-winning air merchandising platform. With Sabre Red, you’ll empower your customers to make the most informed choice with the ability to shop by total price, including ancillary fees. And our Graphical View will provide agents with our premium "online" air shopping capabilities, providing nearly three times as many low fare options with a single search. And utilising XML connectivity and a new Graphical View, we’re continuing to build out a robust hotel merchandising platform to keep you ahead of the next phase of the game.

Deliver great service

Serve your customers wherever, whenever they need you with the #1 most popular web and mobile traveller services in the industry. With mobile tools such as our new smart-phone app, you can customise your service by offering customer support 24 x 7 x 365 via web, SMS, voice and e-mail. You’ll be able to utilise our mobile traveller messaging service to extend your personal touch - and your brand - to the traveller throughout the trip experience. You can provide pre-trip notifications (weather, ready for check-in, gates, delays), in-trip messaging (cancellations, delays) and arrival messaging (welcome home, solicit feedback). Soon you can offer full self-service capabilities such as purchase of ancillary services, upgrade registration and check-in.

In addition, you can leverage the industry’s newest and most powerful client profile management system - available via a graphical interface intelligently integrated in the Red Workspace, or via Web Services to integrate with your own or third party profile systems.

Anticipating customers’ needs - and exceeding their expectations - is how Sabre Red helps you deliver great service.

Power Business Performance

Sabre Red equips agencies to power their business performance with more revenue and more efficiency.

Capture more revenue

Who wouldn’t want to increase preferred supplier sales by up to 20%, and boost overrides by up to 10%? Make it a reality by using the industry’s only true supplier optimisation solution. Leveraging a combination of robust business intelligence reports and a sophisticated rules engine, Sabre Red enables you to manage both offline and online point of sale displays to max effect.

While you’re at it, use our mark up management capabilities further drive sales and revenue on your private fares. And even roll in commissionable travel extras to earn up to 35%. And for more added benefit use our automated service fee management capabilities to ensure consistent and accurate application of fees on each transaction. And as more transactions move online - you’ll be able to take advantage of proven fraud detection tools to ensure the integrity of your sales.

Looking down the road, you’ll be able to utilise the superior application integration capabilities of the Red Workspace to intelligently integrate your own messaging into agent workflow - to influence behaviour and drive even greater revenue and profitability

Create more efficiency

Efficiency is the name of the game, and Sabre Red brings your business powerful capabilities to enable you to control costs with extreme efficiency.

Configure and customise the Sabre Red Workspace to create agent workflows tailored to your operations and your customer service processes. And once you’ve put your ideal workflow in place, keep an eye on your business performance with powerful, aggregated data and analysis through our Business Intelligence tools.

Keep your business humming with efficiency built right in to everyday activities. For example, you’ll be able to reduce agent training time and keystrokes by up to 50% with graphical view in the Red Workspace. And increase productivity for even the most experienced agents with automated exchange capability - integrated with low fare shopping - that can save 10-20 minutes per transaction.

You can even achieve 90+% touchless ticketing rates and 90%-100% quality control compliance with our configurable and customisable post booking process automation solutions.

What other solution provides you more cost control opportunities

 

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